Assistant Manager, Application Solutions Management

Job Summary:

We are seeking an experienced Application Solutions Assistant Manager specializing in Payment Solutions to join our dynamic team. The ideal candidate will play a crucial role in developing and enhancing our payment processing systems across Asia region. As an Application Solutions Assistant Manager, you will work closely with cross-functional teams, including engineering, design, and business stakeholders, to deliver innovative payment solutions that meet our customers' needs and drive business growth.

Job Responsibilities:

• Define and communicate the product vision and strategy for payment solutions in alignment with the company's goals and customer needs.
• Develop, prioritize, and manage the product backlog, ensuring that features and enhancements are well-defined and clearly communicated to the development team.
• Collaborate with stakeholders to gather and translate business requirements into detailed technical specifications and user stories.
• Lead the product development lifecycle from concept to launch, ensuring timely and high-quality delivery of new features and improvements.
• Conduct market research and competitive analysis to identify opportunities and stay ahead of industry trends in payment solutions
• Coordinate with engineering teams to ensure technical feasibility and resolve any implementation challenges.
• Monitor and analyze product performance metrics, using data-driven insights to inform product decisions and optimizations.
• Act as the primary point of contact for internal and external stakeholders, providing regular updates on product status, roadmaps, and release plans.
• Ensure compliance with industry standards, security protocols, and regulatory requirements in all payment-related products.
• Lead a team of onsite and off-shore Business Analyst, provide regular project status check-ins, progress tracking and updates on deliverables with stakeholders

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
• At least 5 years’ experience in same industry/same role in insurance and finance industry, with a focus on payment solutions.
• Strong understanding of payment processing systems, gateways, and related technologies.
• Excellent knowledge of Agile methodologies and experience working in Agile development environments.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
• Experience with product management tools such as Jira, Confluence, or similar.
• Knowledge of security standards and regulations related to payment processing (e.g., PCI DSS).
• Certification in Scrum (e.g., Certified Scrum Product Owner) is preferred.
• Proficient in English. 

Liberty Insurance in Singapore

Liberty Insurance Singapore is a 100% owned strategic business unit of Liberty Mutual Insurance Group. Headquartered in Boston, Liberty Mutual Insurance Group is a diversified global insurer and the fifth largest property and casualty insurer in the U.S based on 2022 gross written premium. It ranks 86th on the Fortune 100 list of largest corporations in the U.S. based on 2021 revenue. As of 31 December 2022, Liberty Mutual Insurance Group had US$50 billion in annual consolidated revenue.

We employ over 50,000 people in 29 countries and economies around the world. Every role at Liberty Insurance is essential to our mission of helping people embrace today and confidently pursue tomorrow.

Join us and take the opportunity to advance your career.