Executive, Distribution-Agency (01-Year Contract)

Job Description 

• Make outbound renewal calling related to Liberty renewal retention
• Handle the respective channels mailbox (to answer to all customer queries related to their renewals).
• Assist the Manager in the day to day correspondence for all motor matters related to the Dealership Channel.
• Liaising with the respective motor UWs for product matters, CPD trainings and premium appeals.
• Liaising with the operation team for CI issuance.
• Handling all matters related to the Dealership channel. Main focus will be ensuring a high level of renewal retention.

Role Requirements

• With GI Certification (including BCP, PGI, CGI)
• Preferrable with Telemarketing or call center experience
• Experience in handling customers
• Able to work with minimum supervision

* This is 01-Year Contract Role

Liberty Insurance Singapore is a 100% owned strategic business unit of Liberty Mutual Insurance Group. Headquartered in Boston, Liberty Mutual Insurance Group is a diversified global insurer and the fifth largest property and casualty insurer in the U.S based on 2022 gross written premium. It ranks 86th on the Fortune 100 list of largest corporations in the U.S. based on 2021 revenue. As of 31 December 2022, Liberty Mutual Insurance Group had US$50 billion in annual consolidated revenue.

We employ over 50,000 people in 29 countries and economies around the world. Every role at Liberty Insurance is essential to our mission of helping people embrace today and confidently pursue tomorrow.

Join us and take the opportunity to advance your career.