Assistant Manager, Claims-Motor Adjuster

Summary:

Manages and monitors claims issues as per the policy and agreed KPIs.

Descriptions:

• Manages and monitors staffs’ performances and accountabilities as per agreed KPIs.
• Manages staffs’ shifts properly as per claims quantities.
• Rechecks and uploads staffs’ and survey’s documents onto the system, including reserves set up.
• Advises staffs solutions and reports supervisor about unsolved problems.
• Explains related details to customers to sort out any dispute.
• Investigates onsite accidents as assigned and further proceeds as per procedures.
• Be ready to support out-of-scope requests.
• Communicates with related staffs regarding relative matters.
• Retrieves and analyses personal KPIs for performance analysis and plans for achieving those set up objectives.
• Generates a creative work process once a year.
  

Qualifications:

• A bachelor degree in any field.
• At least a 10-year experience in insurance.
• Good communication skill and be creative.
• Be patient and able to sort out any immediate problems.
• Well educated in insurance policies and traffic act.
• Be skilled in Microsoft Office.
• Be accountable for all assigned duties.
• Be intentional and ready to develop.
• Able to work on Night shift duties.

About LMG Insurance Thailand

LMG Insurance in Thailand is a 100% owned subsidiary of the Liberty Mutual Insurance Group. Headquartered in Boston, Liberty Mutual Insurance Group is a diversified global insurer and the fifth largest property and casualty insurer in the U.S based on 2022 gross written premium. It ranks 86th on the Fortune 100 list of largest corporations in the U.S. based on 2021 revenue. As of 31 December 2022, Liberty Mutual Insurance Group had US$50 billion in annual consolidated revenue.

LMG Insurance Public Company Limited previously named Narai International Insurance Co. Ltd.,

The company was established on 27 November 1975. In 2003 the company merged with Kum Klao Insurance Public Co. Ltd. On 6 September 2004, the company registered under the new name of LMG Insurance Company Limited. On 2 July 2012, then the company was listed as a public company - LMG Insurance Public Company Limited.

Our years commitment to offering the highest level of service to our customers has propelled LMG Insurance Public Company Limited into one of the top rank position in the Thai insurance market, with a reputation for trust and reliability that extends countrywide. Its financial stability is unparalleled with about THB 1,700 million in authorized capital and the support of Liberty Mutual Insurance of the USA, one of the world’s leading insurance providers.

We employ over 50,000 people in 29 countries and economies around the world. Every role at Liberty Insurance is essential to our mission of helping people embrace today and confidently pursue tomorrow.

Join us and take the opportunity to advance your career.