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Role Overview
- The Operations Analyst is responsible for analyzing, optimizing, and improving the operational processes within the Operations department.
- The role involves collecting and analyzing data to support decision making, identifying inefficiencies, and providing actionable insights.
- The Operations Analyst works closely with the internal stakeholders to streamline processes, improving productivity...
Job Description
We are seeking a proactive and detail-oriented person to support the Marketing & Communications function within our Distribution team for a 6-month period. This role will assist in marketing communications, event support, content management, and marketing administration.
1. Marketing Communications (50%)
- Create, edit and update marketing collaterals and other communications materials
- Draft and send out communications to agents and...
Job Summary
Market facing portfolio management role with strong interest and understanding on Property & Casualty products. This role offers a unique opportunity to manage both dealership and broker & agent channels delivering top-line and bottom-line plan in accordance with our regional growth strategies.
Job Responsibilities:
- Single point of contact for all customer inquiries – underwriting, claims and general enquiries
- Provide quality and professional advice to Liberty’s agents/brokers and customers on general insurance products
- Resolving all in scope enquiries and adopt appropriate escalation when required
- Meeting service level and KPIs defined by the company
- Follow up and liaise with relevant parties in order to settle customers' enquires or complaints
- Resolve and analyze customer opinions and proactively follow up with related parties for services improvement
Job Requirements:
- Diploma with at least 1 - 3 years working...
Job Summary:
The successful candidate will join our Product-A&H, Underwriting Team in the Hong Kong office. We will provide on-the-job training and opportunity for growth.
Job Responsibilities:
- To prepare quotations and underwrite group medical, group life, personal accidents & travel renewal case, in accordance with company’s pricing strategies,...
Role Overview
- The Operations Analyst is responsible for analyzing, optimizing, and improving the operational processes within the Operations department.
- The role involves collecting and analyzing data to support decision making, identifying inefficiencies, and providing actionable insights.
- The Operations Analyst works closely with the internal stakeholders to streamline processes, improving productivity...
Job Description
- Make outbound renewal calling related to Liberty renewal retention
- Handle the respective channels mailbox (to answer to all customer queries related to their renewals).
- Assist the Manager in the day to day correspondence for all motor matters related to the Dealership Channel.
- Liaising with the...
Job Summary
We are seeking a detail-oriented and analytical Assistant to join our Product Motor Underwriting Team. The primary responsibility of this role is to support the team with data analysis, data-related operational support (e.g. pricing, renewal), and market research related to motor insurance products. The ideal candidate will have excellent proficiency in Excel, basic knowledge of SQL, and the ability to conduct comprehensive market research to provide insights that aid product development, underwriting and pricing strategies & execution.
Job Responsibilities:
- Collect, organize, and analyze motor insurance data to support underwriting activities.
- Utilize advanced Excel functions (e.g., pivot...
Job Responsibilities:
- Process and support payment transactions related to claims, premium refunds and expense reimbursements accurately and timely.
- Prepare and enter vouchers and journal entries within the Accounts Receivable (AR) and Accounts Payable (AP) systems, and General Ledger (G/L) to ensure accurate financial records.
- Conduct account reconciliations and assist with month-end and year-end book closing activities to maintain financial integrity.
- Execute user acceptance testing (UAT) and perform related quality assurance on report automation projects to ensure functionality and accuracy.
- Manage general administrative tasks and performing other clerical duties to support day-to-day...
Job Summary
We are embarking on several exciting transformational initiatives, including digital enablement, product enhancement, process standardization, and enhanced producer engagement, to strengthen our One Liberty Brand in the market.
In this role, you will play a key part in supporting producer management, including onboarding and ongoing maintenance of producers records in accordance with Insurance Authority guidelines. You will have the opportunity to participate in both internal and external projects, including product and system development. You will work closely with various internal departments such as Legal & Compliance, Finance, Operations, Marketing, and IT to help drive and...
Job Summary
- Dependability, attention to detail, ability to follow/interpret procedures, and employ reason to accomplish non-routine tasks and duties.
- Intermediate level of skill required to open, create and modify various documents using the Microsoft Office suite (e.g., documents, spreadsheets, e-mail, etc.) and enter/retrieve information using various applications/systems.
- Ability to effectively exchange...
Job Summary:
- The Business Excellence Senior Manager will be a key member of the Business Excellence Team in charged with the oversight, planning, and delivery execution of cross-functional projects under the One APAC Strategy and Operating Model, in line with Operational excellence, transformation and process improvement.
- This role will be assigned to lead and manage key initiatives, projects and/or cross-functional workstreams within a program of varying degrees of complexity.
- This role will proactively develop, document, coordinate, manage and provide oversight and regular updates on any required business cases, As-Is / To-Be analysis, process re-engineering, change...
Market facing role for P&C team. The successful candidate will be responsible for managing the top line and bottom line of a sizable portfolio across broker and agency channels, in accordance with local and regional strategies, target segments and underwriting guidelines.
This is a team leading role, the successful candidate will manage a niche team and report to our Chief Product Officer, Personal Lines. He/she will ensure a profitable book of A&H (including Group Life) Insurance business by appropriately evaluating the acceptability of risks within established authority levels and making pricing recommendations to maximize profitability, controlling all aspects of the daily underwriting profile. Partnering closely with the other product teams, he/she will have to ensure a sustainable and profitable growth strategy that keeps Liberty ahead of the market.
Job Summary:
Market facing role - the successful candidate will help to manage a sizable portfolio across broker and agency channels. He/she will be responsible to deliver top line and bottom-line plan in accordance with local and regional strategies, target segments and underwriting guidelines.
Responsibilities:
- Grow a profitable P&C...